What do tariffs mean?

Retailers offer many electricity tariffs and this can be quite confusing.

The tariffs that are available to you depend on the type of meter you have. To identify your meter, visit this page: Identify your meter

There are 2 main tariff categories:

  1. Tariffs for home electricity

  2. Tariffs for hot water and pool pumps

1. Tariffs for home electricity

There are 3 main types of tariff for home general consumption or usage:

  • Flat

  • Time-of-Use (only if you have a smart meter)

  • Demand (only if you have a smart meter)

Flat

Retailers sometimes call these Flat tariffs: Anytime, Peak, Single, T11 or Domestic

  • Unit showed on your bill: c/kWh

  • It does not matter when energy is used.

You may have been on a flat tariff for a very long time and think it is still the case. If a smart has been installed at your home, it is possible that you are now on a new tariff: Time-of-Use or Demand.

If your home still has an old meter, keep in mind that by 2030 at the latest, we will all have a smart meter.

Time-of-Use

Retailers sometimes call Time-of-Use tariff: TOU

  • Unit showed on your bill: c/kWh

  • Prices change during the day

  • Avoid high consumption at peak time

Demand

For now, retailers have consistently called this tariff demand tariff. This might change.

  • Unit showed on your bill: c/kW/day

  • Demand tariffs are combined with flat tariffs

  • Extra charges at certain time of the day

  • Avoid high consumption at peak time

2. Tariffs for hot water and pool pumps

Tariffs that apply to hot water and pool pumps are called controlled load. There are 2 controlled load tariffs.

Controlled Load 1

Retailers sometimes call these tariffs: CL1, Tariff 31, Super economy, Night

  • Unit showed on your bill: c/kWh,

  • Guaranteed electricity for 8 hours per day

Controlled Load 2

Retailers sometimes call these tariffs: CL2, Tariff 33, Economy

  • Unit showed on your bill: c/kWh

  • Guaranteed electricity for 18 hours per day